PAYMENT. Payment can be by PAYPAL, cheque or credit card (Visa, Mastercard and Switch) or sterling cheque, payable to either Andy Richards or Cold Tonnage Books. Large payments can be spread over a period of time if necessary.
CREDIT CARDS.If paying by credit card we have a secure terminal that we use to process your Credit Card Number. We currently do not process your Credit Card through the website. WE DO NOT CHARGE YOUR CREDIT CARD UNTIL THE BOOKS ARE IN STOCK AND PACKED UP AND ABOUT TO BE SHIPPED. When ordering forthcoming books we do not take any payment in advance - only - as I must stress again - when the book is published, in stock and being dispatched will we charge your card.
CONDITION.I have a fearsome reputation for selling fine condition, collectable books to serious (ie. fussy) collectors. Please note that FINE is my highest grading (I don't fool around with "mint", "near mint", "very fine" "very fine+" and all that nonsense). All defects (including price-clipping and remainder spray) will be noted.
ANY BOOK CAN BE RETURNED FOR ANY REASON WITHIN TWO WEEKS.We will give a full refund or credit, including any return postage costs incurred. But please do notify us first before returning anything.
SIGNED COPIES.One of our particular strengths is SIGNED copies - especially of British authors. Please note that when buying a SIGNED COPY from us the book will actually be signed by the author on the page (usually but not always the title page). It will NOT be inscribed by the author (unless we state as such): it does NOT mean a signed bookplate or piece of paper/card laid or tipped into the book (again if it is, then we will state as such in the description). Furthermore, if a book is inscribed (and not simply a signature) we will always say so.
POSTAGE. Postage costs are extra on all orders.
All UK orders are £2.50 for the first item, plus £1.50 for each additional book (up to a maximum postage of £8.00): items are generally sent by 2nd class parcel post, though I will sometimes send by 1st class or special delivery at no extra cost, if particularly valuable. All books are sent insured, even those I send by 2nd class post. There is a maximum postage of only £8.00 (at which point the books are sent by either Special Delivery/Royal Mail, or 48 Hour DHL receipted/insured delivery).
All USA orders are £3.50 for the first item, plus £2 for each additional book: this is for AIRMAIL delivery (generally between 5-12 days). All orders are insured.
All European orders are £3.50 for the first item, plus £2 for each additional book: this is for AIRMAIL delivery (generally between 5-10 days). All orders are insured.
All non-European/USA orders (such as Japan, Australia and the Far East - ask us if you are not sure) are £5.00 for the first item, plus £3.00 for each additional book: this is for AIRMAIL delivery (generally between 7-12 days). All orders are insured.
Extra postage/reduced postage: we reserve the right to increase the postage on exceptionally heavy/oversize items, or when (for example) the item ordered consists of a number of books grouped together. But similarly (and far more likely) we will REDUCE postage costs if the item ordered is simply a mass market paperback or a magazine.
Sometimes postage will be cheaper: for example if you are ordering a paperback or a magazine from me then £2.50 (within the UK) is obviously going to be excessive and I will usually actually quote (and charge) less. If you have already paid by Paypal I will refund part postage costs if necessary.